We undertake to deal with all complaints or concerns in an expediate manner.
Should you have any complaints or concerns then, in the first instance, please contact Steve Mason on 07778 590056 (or email firstname.lastname@example.org). We will endeavour to deal with the matter as quickly as possible and relay our findings to you in writing - we will also offer a face to face meeting if you so require.
Should you still feel that matters have not been dealt with to your satisfaction then details of our licensing body and statutory information relating to the firm are contained within these links, including details of our professional insurers.
Click here for further AAT information relating to the standards expected of us.